The primary purpose of the owners coming to the door and window manufacturers is to understand the product consultation of aluminum alloy doors and windows, such as price, style, color matching, function, installation, etc. In reality, the door and window manufacturers often think in their own interests. For example, it is necessary to widen the distance between the ex factory price and the retail price to obtain more profits. However, such measures will reduce the degree of the owner's experience.
It is easy for the mainstream of the industry to lose the experience service of the owners. Don't say it's the owner. Even if we order things ourselves, if the service or price of that shop makes me feel dissatisfied, we will also choose the next factory to order. Therefore, in order to effectively retain customers, it is necessary to focus on the improvement of owners' experience, which is the key to success of door and window manufacturers.
Of course, there are many ways to improve the owner's experience, such as the quality of aluminum alloy doors and windows, price, after-sales service, installation and matching, style selection, shopping guide service, reception etiquette and other aspects. If it can be improved, the owner will have a high experience and increase the possibility of purchasing. In terms of implementation, manufacturers of doors and windows can consider paying attention to the transmission of information. For example, let the door and window manufacturers who come to know as much as possible add wechat to pay attention to the information of door and window manufacturers, and pay attention to the latest preferential activities of the store, so that the owners can understand clearly at the first time. We can also make good communication with the owner through telephone return visit, door-to-door visit and other channels.
Of course, the reason is very simple, everyone knows. But whether it can actually be done is another matter. Many door and window manufacturers know how to do it, but it is difficult to implement it. This also proves that the market is a rule of the game of survival of the fittest. It is the winner of the door and window manufacturer industry to figure out the root cause of the problem and take practical actions to improve it.